Starlite Privacy Policy

Scope and Definitions

When we say "Starlite," "we," "us," or "our," we mean the Starlite service operator responsible for this website and app.

This policy applies to information processed through Starlite apps, websites, and customer support channels.

This policy does not apply to third-party websites, apps, or services that are linked from Starlite and have their own privacy policies.

Information We Collect

We collect information you provide directly, information collected automatically from your device and usage, and information from integrations or service providers when needed to operate Starlite.

• Account and profile information, such as your name, username, phone number, email address, password credentials, and profile photo.
• Content you provide, such as messages, attachments, media, feedback, and support requests.
• Contact or social graph data if you choose to upload contacts or connect with people through discovery features.
• Usage and device data, such as app version, device model, operating system, language, feature interactions, crash logs, diagnostics, and approximate location inferred from IP address.
• Transactional and subscription information if you purchase paid features.
• Security signals, including login activity and indicators associated with spam, abuse, or suspicious behavior.

Messages and User Content

Starlite processes message content and attachments to provide core messaging features, including delivery, synchronization across devices, user safety, and troubleshooting.

Because Starlite is not an end-to-end encrypted service, Starlite systems may have the technical ability to access message content in limited operational and legal circumstances.

How We Use Information

We use collected information to run, improve, and secure Starlite and to comply with legal obligations.

• Provide account setup, login, message delivery, contact discovery, notifications, and customer support.
• Maintain platform reliability, prevent abuse, detect fraud, and enforce our Terms and community rules.
• Personalize language, content presentation, and product experiences.
• Analyze product performance and usage trends to improve features.
• Process payments, subscriptions, and related billing support.
• Communicate service updates, security notices, policy updates, and account-related information.

Legal Bases for Processing

Depending on where you live, we rely on one or more legal bases to process personal information, including performance of a contract, legitimate interests, compliance with legal obligations, and your consent where required.

You can withdraw consent for consent-based processing at any time, but this does not affect prior lawful processing.

How We Share Information

We do not sell your personal information in exchange for money. We share information only as needed for service operation, legal compliance, safety, and business administration.

• Service providers that help with hosting, storage, analytics, payments, security, communications, and support.
• Other users, according to your profile settings and how you use messaging or group features.
• Authorities or regulators when required by law, court order, or valid legal process.
• Corporate transaction counterparties in connection with a merger, acquisition, reorganization, financing, or asset sale.
• Professional advisors such as legal, accounting, audit, and insurance providers, subject to confidentiality obligations.

International Data Transfers

Starlite may process and store information in countries other than your own.

When required, we use appropriate transfer safeguards, such as contractual protections and comparable legal mechanisms.

Data Retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary by data type, account status, legal requirements, and operational needs.

Backups and archived copies may persist for a limited period before secure deletion.

Security Measures

We use reasonable technical and organizational safeguards designed to protect personal information, such as access controls, encryption in transit, monitoring, and incident response procedures.

No system is completely secure. You are responsible for keeping your account credentials confidential and using strong authentication practices.

Cookies and Similar Technologies

On our website, we and our partners may use cookies and similar technologies to keep the site working, measure performance, improve user experience, and support security.

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

Your Choices and Controls

You can control certain privacy settings directly in the app or website account controls.

• Update profile and account details.
• Manage notification preferences and language settings.
• Control contact sync permissions on your device.
• Delete specific content where supported.
• Deactivate or delete your account, subject to legal and operational retention requirements.

Privacy Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to object to certain processing.

You may also have the right to appeal a denial of your privacy request.

To exercise your rights, use the support or privacy request channels made available in Starlite.

U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights regarding access, deletion, correction, portability, opt-out choices, and non-discrimination.

Where required by law, we will honor valid preference signals and provide required notices about categories of personal information collected, disclosed, and retained.

Children's Privacy

Starlite is not directed to children under the age required by applicable law in their region, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information unlawfully, contact us so we can investigate and take appropriate action.

Third-Party Services and Links

Starlite may include links or integrations to third-party services. Their privacy practices are governed by their own policies, not this policy.

Review third-party privacy terms before sharing data with those services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes.

If changes are material, we will provide reasonable notice through the app, website, or other appropriate channels.

The "effectiveDate" and "policyVersion" above indicate the current version.

Contact Us

For privacy questions or requests, contact Starlite through the support or privacy contact channel listed in the app or on the website.

If local law grants you the right to contact a supervisory authority, you may do so in your place of residence.